Category: Leadership
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From Recovery to Rapid Growth: Reimagining a Regional Business
During my time as a Regional Business Manager, I found myself at the helm of a multilocation business unit that had heart, brand recognition, and a loyal client base, but was struggling to stay afloat. Financially, we were operating at a loss. Operationally, we were stretched thin. And strategically, we were stuck. But I didn’t…
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From Chaos to Control: Leading a Digital Transformation in Logistics and Compliance
When I joined a business as a Senior Logistics Manager, I stepped into an operation full of possibility but hampered by disorder. It didn’t take long to see that logistics wasn’t just a cost center; it was an underutilised asset, a hidden opportunity waiting to be unlocked. What I found was a team of committed…
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From Fragmented to Future Proof: How We Transformed Global Trade Compliance Across Four Continents
When I stepped into an organisation as head of compliance, I knew I wasn’t inheriting a clean slate. I was inheriting complexity. Our business operated across four major regions; the United States, Europe, Australia, and China, each governed by its own set of regulations, cultural expectations, and business practices. The company had grown rapidly through…
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Reclaiming Control: A £2.4M VAT Risk
This reflects a situation where the risk wasn’t obvious at first, but the consequences were real. What mattered wasn’t speed or certainty, it was how the issue was recognised and handled once it came into view. I joined the business as Global Lead, Customs Governance and Strategic Compliance. Early on, while reviewing UK VAT processes,…